01 / work
6 entries02 / about
I'm a product leader based in Chicago with 10+ years in financial services. At U.S. Bank, I lead multiple journey teams distributed across the US and India — responsible for payment activation, customer onboarding, and business banking engagement on the digital platform.
My path here is unconventional. I spent years as a network engineer before earning a master's in journalism from Northwestern and reporting for Chicago Public Radio. That arc — infrastructure, storytelling, digital strategy — is what shaped how I think about product. The clearest systems thinking I know came from newsrooms; the most useful communication skills I have came from being a network engineer who had to explain things to non-engineers.
Outside of work, I read widely and travel when I can. I keep a full reading list and a record of every flight I've taken.
03 / contact
- emailzjs@stedt.co
- githubgithub.com/zach-op
- linkedinlinkedin.com/in/zachstedt
- resumestedt.co/resume