Product
Lead.
Focused on great user experiences for finance and business.
About
I'm a product leader based in Chicago with 10+ years in financial services, driving strategy, delivery, and cross-functional team leadership for digital banking and finance products. I currently lead multiple journey teams across the US and India focused on payment activation, customer onboarding, and business banking engagement.
Outside of work, I'm drawn to history, economics, investing, and technology — fields that constantly intersect in ways I find endlessly interesting.
Work
Access & Authentication
Manages financial account access, feature entitlements, and function-level controls — ensuring the right users have the right capabilities at every level of a financial platform.
Onboarding & Activation
Guides new financial institution users through discovering, setting up, and activating their accounts, features, and functions — reducing friction at the most critical stage of the customer journey.
ASCIIboard
A personal project — an iOS keyboard extension that lets users browse, create, and paste ASCII art anywhere a keyboard appears. Built for the joy of text-based creativity on mobile.
Contact
- GitHubgithub.com/zach-op
- LinkedInlinkedin.com/in/zachstedt
- Résuméstedt.co/resume